> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/make-customers-confirm-address.md).
# Make customers confirm address
Activate Confirm Address to request customers to enter their address when going trough your self service portal\
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1\. From your inbox view - Click on *settings* in the bottom right corner\
2\. Choose self-service portals\
3\. Manage the portal you want to configuration\
4\. Choose the flow in the menu to the left (needs to be activated for each flow)\
5\. Scroll down and find the "confirm address" box\
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Now all clients will be presented with an address form\
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