> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/how-to-use-custom-actions-in-the-advise-return-integration.md).

# How to use Custom Actions in the Advise Return integration

### Pre-requisites 

Before you get started, make sure you have Shopify actions such as **Refund** or **Replace** enabled in your Claimlane account.

* To check:
  1. Go to **Settings** (bottom-left corner in Claimlane’s inbox).
  2. Select **Actions**.
  3. You’ll see a list of available actions.

If you don’t have Shopify actions enabled and would like to use them in Claimlane, please contact us at **<support@claimlane.com>**.

<figure><img src="/files/zlXgmiS33aKa3w3EcHoV" alt=""><figcaption></figcaption></figure>

### Step 1: Locate the Advise Return integration

1. In Claimlane, open **Settings**.
2. In the left-hand menu, click **Self-Service Portals**.
3. At the top tabs, go to **Advise Return integration**.
4. From here, you can either:
   * Click **+ Add Advise Return integration** to create a new one, or
   * Edit an existing integration by clicking the three dots next to it.

<figure><img src="/files/XkvhynfxZlVG9qSBzA9T" alt=""><figcaption></figcaption></figure>

### Step 2: Configure the integration

1. Set **Shopify** as the integration provider.
2. Scroll down and **enable Webhook Advise**.
3. For the **Webhook API key**, you’ll need to generate a UUID:
   * Use a UUID generator, such as <https://www.uuidgenerator.net/>.
   * Copy the generated key and paste it into the API key field.

<figure><img src="/files/UtFkYw0glg6VMtEJEEYY" alt=""><figcaption></figcaption></figure>