> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/how-to-set-up-and-use-internal-conditional-tags.md).
# How to Set Up and Use Internal Conditional Tags
> **Important:** This guide applies only to **internal tags**, not flow tags.
### **1. Open Settings**
From the Claimlane inbox:
1. Look at the **bottom-left corner**.
2. Click **Settings**.
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### **2. Go to Your Datasource**
1. In the left menu, find **Self-service portals**.
2. Select the **datasource** you want to work with.
3. Click **Datasource** to open its configuration.
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### **3. Open Internal Tags**
Inside the datasource:
1. Go to **General tags**.
2. Select **Internal tags**.
This is where all the internal tags are created and managed.
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### **4. Create Your First Tag (Single Select)**
The **first tag in the chain must always be Single Select**.\
This is your “root” selection the first choice shown.
Example: A tag named **root**.
1. Click the tag name to edit it.
2. Set **Tag type** to **Single select**.
3. Click **Manage options**.
4. Add each option you want to display (e.g., 1–2–3–4–5–6–7).
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### **5. Create All Other Tags as Conditional Single Select**
Every tag after the first must be a **Conditional single select**.
For example:
* **1st option** → Conditional single select
* **Last option** → Conditional single select
* Any additional options → Conditional single select
This ensures that each option only appears when its parent option is selected.
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### **6. Set Up Tag Mapping**
Once your internal tags are created:
1. Go to **Tag mapping** (bottom of the left menu).
2. You will see your first tag (e.g., **root**).
3. For each option inside your root tag, you can select which internal tag should appear under it.
This is where you choose what displays under each selection.
Example:
* If user selects **1**, show the tag **1st option**
* Then if we select 1st option we show last option
* So on and so forth until you reach the last option you need
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### **7. Build as Simple or Complex as Needed**
Conditional tags allow you to create:
* Simple two-step selections
* Multi-level decision trees
* Complex conditional structures for large product catalogs
There are no limits to how many nested conditional tags you use just keep the first tag as **Single select** and all subsequent ones as **Conditional single select**.