> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/how-to-make-a-shopify-variant-unselectable.md).

# How to Make a Shopify Variant Unselectable

If you have product variants that shouldn’t be available for customers to select in the Claimlane flow, you can easily mark them as unselectable using a Shopify metafield.

### Step 1: Go to Metafields Settings

In your Shopify admin, go to:

**Settings → Metafields and metaobjects**

<figure><img src="https://787834501-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdYZu0MfmFKfB61s4KoNP%2Fuploads%2FrfB3PzoEkbiMviCTM6lC%2FScreenshot%202025-10-27%20at%2011.20.21.png?alt=media&amp;token=47d12167-da73-4da6-af69-f31d39ed5988" alt=""><figcaption></figcaption></figure>

### Step 2: Choose Variant Metafields

From the list of available metafield types, click on **Variants**.

<figure><img src="https://787834501-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdYZu0MfmFKfB61s4KoNP%2Fuploads%2FQBTpwSF7V9o0RXrv11gR%2FScreenshot%202025-10-27%20at%2011.20.31.png?alt=media&amp;token=9d6ace23-5de6-4855-a949-76458ccbdd25" alt=""><figcaption></figcaption></figure>

### Step 3: Add a New Definition

Click **Add definition** to create a new metafield for your variants.

<figure><img src="https://787834501-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdYZu0MfmFKfB61s4KoNP%2Fuploads%2FYEmO0wOzEkf4LWogLOgD%2FScreenshot%202025-10-27%20at%2011.21.59.png?alt=media&amp;token=8c8027f5-73e4-4696-a620-1535945ad84b" alt=""><figcaption></figcaption></figure>

### Step 4: Create the “Claimlane Unavailable” Field

Fill in the fields as follows:

* **Name:** `claimlane_unavailable`
* **Namespace and key:** `custom.claimlane_unavailable`
* **Type:** *Single line text*

You can leave the other options as they are.

<figure><img src="https://787834501-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdYZu0MfmFKfB61s4KoNP%2Fuploads%2FrO6uncCg08ELtMP0vtI8%2FScreenshot%202025-10-27%20at%2011.23.34.png?alt=media&amp;token=2345ea20-bb43-4ba0-a1e6-0db24d189077" alt=""><figcaption></figcaption></figure>

### Step 5: Add the Metafield Value to a Variant

Now that the metafield is created, you can add it to any variant you want to make unavailable in Claimlane.

1. Go to your **Products** in Shopify.
2. Select the product you want.
3. In the **Variants** section, click the variant you want to make unselectable.
4. Scroll down to **Metafields,** you’ll see the `claimlane_unavailable` field.
5. Add a message like:

   > “This product is not available”

<figure><img src="https://787834501-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdYZu0MfmFKfB61s4KoNP%2Fuploads%2FWgZaXqG5MAZf55571Qyi%2FScreenshot%202025-10-27%20at%2011.24.43.png?alt=media&amp;token=cb0d82f2-3016-410b-be90-5bc2df7e24ef" alt=""><figcaption></figcaption></figure>

<figure><img src="https://787834501-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdYZu0MfmFKfB61s4KoNP%2Fuploads%2FmzDaYmmK26Vkb588ZWtk%2FScreenshot%202025-10-27%20at%2011.25.03.png?alt=media&amp;token=f82baea9-416b-4b77-ac74-4bbb29ba106e" alt=""><figcaption></figcaption></figure>

### Step 6: See It in Claimlane

Once the metafield has a value:

* The variant will be **unselectable** in the Claimlane flow.
* The text you entered will appear as a message explaining why.
