> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/how-to-invite-retailers-to-claimlane.md).

# How to Invite Retailers to Claimlane

### 1. Open Your Company Dashboard <a href="#h_38bba319f5" id="h_38bba319f5"></a>

* In Claimlane’s inbox, click the four‑square icon in the top navigation bar.
* Select Company Dashboard from the menu.

<img src="https://downloads.intercomcdn.com/i/o/tbixbicd/1624825035/5b99a31fa521378b71ef4aa466eb/Captura+de+pantalla+2025-07-17+a+las+8_39_24.png?expires=1759142700&#x26;signature=78dc81448e15f951fc7f328df96ce47c839b4460c57e862f84095f711dc06c82&#x26;req=dSYlEsF8mIFcXPMW1HO4zchtbtv4NAJrGPeogt3wSYhtyGd7Ae%2FiFmqdhzay%0Akelw%0A" alt="" width="590">

### 2. Navigate to Retailer Overview <a href="#h_c6b89efc08" id="h_c6b89efc08"></a>

* In the left‑side menu of your Company Dashboard, click Retailer Overview.
* In the Retailer Overview screen, click the Invite Retailer button in the top right corner.

<img src="https://downloads.intercomcdn.com/i/o/tbixbicd/1624826808/ecfd2e740668693dbeb4d0a6673e/Captura+de+pantalla+2025-07-17+a+las+8_40_08.png?expires=1759142700&#x26;signature=a41020fb185863ab9f0fa7523f3c8efafcc0ebe518e811babf23896bd5a21a68&#x26;req=dSYlEsF8m4lfUfMW1HO4zSa8xy29sOr28tJ6U2VmXkZn0obLLcGeh%2B0QHKHX%0AoxGX%0A" alt="" width="590">

### 3. Start a New Invitation <a href="#h_4413a50b83" id="h_4413a50b83"></a>

In the menu that appears, choose Invite Retailer Partner.

<img src="https://downloads.intercomcdn.com/i/o/tbixbicd/1624827714/180b4f9d29243f70aec1893ba880/Captura+de+pantalla+2025-07-17+a+las+8_40_52.png?expires=1759142700&#x26;signature=59043f74c4f2ff74dd00d79d1e765e602de7917007ab51ef7acfe352b2b0a08c&#x26;req=dSYlEsF8moZeXfMW1HO4zbRQzExQQWyLCdeELzFie1A%2Ba%2BrD80CJTiQ4v6tu%0Awy9A%0A" alt="" width="590">

### 4. Enter Retailer Details <a href="#h_6ee769d34d" id="h_6ee769d34d"></a>

Fill in your retailer’s information:

* Name
* Email address
* Customer number (if applicable)
* Any other required custom fields

Once complete, click Invite Retailer in the top right.

Tip: Before sending, click Check Only Invalid Invitations to surface any missing or incorrect entries.

* If any invitations fail validation, they’ll appear in a list—correct the data and try again.
* If no errors display, you’re clear to proceed.

<img src="https://downloads.intercomcdn.com/i/o/tbixbicd/1624830030/df23ba1e9c601c3411b844a13349/Captura+de+pantalla+2025-07-17+a+las+8_41_30.png?expires=1759142700&#x26;signature=4deb27b62bfae73d09e47c0ee3eb8a4cbc4bc3a72dc71187c3e167fa5a41f727&#x26;req=dSYlEsF9nYFcWfMW1HO4zWgske0NIhe08F8CJLYweCWveQ0pmK7QlRiBrzAB%0AMYAu%0A" alt="" width="590">

### 6. Confirmation <a href="#h_13912d6254" id="h_13912d6254"></a>

After clicking Invite Retailer, your retailer will receive an invitation to the email you used for their profile.
