> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/how-to-create-seasonal-extended-return-windows.md).
# How to create seasonal extended return windows
### 1. Create the extended return window
To begin, open your **Claimlane inbox**.
1. Click the **four-square icon** at the top right of your screen.
2. Select **Manage company** from the dropdown menu.
3. In the company view, scroll down the left-hand menu until you find **Extended return window**.
4. Click **Add return window**, give it a **name** (for example, *Black Friday*), and select the **start and end dates** for the return period.
Once that is done, you’ve successfully created an extended return window!\
Next, let’s apply it to your portal.
***
### 2. Add the extended return window to your portals
1. Go back to your **Inbox**.
2. At the bottom left corner, click **Settings**.
3. In the menu on the left, choose **Self-service portals**.
4. Find the portal where you want to apply your extended window and click **Manage**.
5. Open your **Web - Return** (or the relevant return flow).
6. Go to the **Return policies** tab and select the policy you want to update.
7. Scroll down until you see **Use an extended seasonal eligibility window**.\
In the dropdown on the right, choose your newly created window (e.g. *Black Friday*).
You can apply the same window to multiple policies or portals, simply repeat the process for each one.
***
**That’s it!**\
You’ve successfully set up your **extended seasonal return window**.\
Your customers will now enjoy a longer return period during the special season you defined.