> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/how-to-create-a-personalized-signature-for-the-b2b-and-b2c-chat.md).

# How to create a personalized signature for the b2b & b2c chat

Signatures are based on your profile. Thus, if you have a personal profile for Claimlane, you can create a personalized signature for your responses in the chat.

You can define a signature individually for b2b chat and for b2c chat.

1. From your account, click your profile icon, and select "Administrate account".

![image (14)](https://downloads.intercomcdn.com/i/o/tbixbicd/1348179884/bc862f07ab38a0482749ad449488/image-20%2814%29.png?expires=1759142700\&signature=58e8e1d72a44302af577c62d15b244546c211645ec5f9b5264493f860ff85b4e\&req=dSMjHsh5lIlXXfMW1HO4zVmXh7pSABuw06jdPa0lC%2FM5OAzh4Fx6A3GvY2Ip%0AJv4T%0A)

2. From here, click "edit profile" and change your personal signature for the b2b and b2c chat.

![image (15)](https://downloads.intercomcdn.com/i/o/tbixbicd/1348179886/75fd26d098d23242b312cd1871cc/image-20%2815%29.png?expires=1759142700\&signature=2aa2c047ca8ebbeed6ddbe193dd7173259489ac416f01ab62b0304f7932b3fb4\&req=dSMjHsh5lIlXX%2FMW1HO4zd29Av5JKeOUJKaL5c0%2Bxe%2B5dpI3Z%2F7xq%2BH89ge4%0Aya6E%0A)

{% hint style="info" %}
The signature allows text and links. Not images.
{% endhint %}
