> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/how-to-change-customer-number.md).

# How to Change Customer Number

Learn how to update or replace a customer number for one of your retailers in Claimlane.

#### Steps to Change a Customer Number

1. **Open the company settings**\
   From your Claimlane inbox, click the **four-square icon** in the top navigation bar, then select **Manage Company**.<br>

   <figure><img src="https://787834501-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdYZu0MfmFKfB61s4KoNP%2Fuploads%2F46IlP6AmTnIK5meo7xnK%2FCaptura%20de%20pantalla%202025-10-23%20a%20las%2012.32.23.png?alt=media&amp;token=77a052eb-f421-4fa8-b0a2-8dd59e79e6a0" alt=""><figcaption></figcaption></figure>

2. **Find your retailer**\
   In the left-hand menu, go to **Retailers → Overview**.\
   Locate the retailer you want to update and click **Edit**.<br>

   <figure><img src="https://787834501-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdYZu0MfmFKfB61s4KoNP%2Fuploads%2Ft1UMHjpVf798SWZ09rHc%2FCaptura%20de%20pantalla%202025-10-23%20a%20las%2013.29.19.png?alt=media&amp;token=39791e5a-938c-4a86-b74b-73dd9317c9e2" alt=""><figcaption></figcaption></figure>

3. **Update the customer number**\
   In the **first text field**, enter the new customer number or replace the old one.\
   Make sure to click the **green tick icon** to save your changes.<br>

   <figure><img src="https://787834501-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdYZu0MfmFKfB61s4KoNP%2Fuploads%2FI9DpM1pMxDeLiv8vmLaQ%2FCaptura%20de%20pantalla%202025-10-23%20a%20las%2013.31.05.png?alt=media&amp;token=b8d02603-09a8-4a43-8b4d-62f489d179b2" alt=""><figcaption></figcaption></figure>

**That’s it!**\
You’ve successfully updated the customer number for your retailer.
