> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/how-to-add-suppliers-in-claimlane.md).

# How to add suppliers in Claimlane

### 🔧 How to Add Suppliers in Claimlane <a href="#h_7acc73e6d3" id="h_7acc73e6d3"></a>

Follow these steps to add new suppliers to your Claimlane account:\
​

### 1. Open Your Claimlane Inbox <a href="#h_7e191d7580" id="h_7e191d7580"></a>

Start by logging into Claimlane and entering your Inbox.\
​

### 2. Go to Your Company Dashboard <a href="#h_ec86cfba5d" id="h_ec86cfba5d"></a>

In the top right corner of the screen, click the four squares icon to open menu.

From there, go into your Company Dashboard.

<img src="https://downloads.intercomcdn.com/i/o/tbixbicd/1567647905/8a382d17dc0a6c0dd8fdcfa7866c/Captura+de+pantalla+2025-06-11+a+las+13_00_03.png?expires=1759142700&#x26;signature=6955140ae47d50e8ca7031d93a50bf15393af72e3462b7c47952367b8fa01628&#x26;req=dSUhEc96mohfXPMW1HO4zT44rBnzA%2FcbzWG%2BrMw%2BjAMIwuBTe0F%2BMEB1Wq97%0A%2BFJ0%0A" alt="" width="588">

### 3. Navigate to the Supplier Section <a href="#h_e8ab3ce118" id="h_e8ab3ce118"></a>

Inside your Company Dashboard:

* Click on Invite Supplier in the left-hand menu.
* Then click on Add Supplier.

<img src="https://downloads.intercomcdn.com/i/o/tbixbicd/1567649328/7b4286f36de5e5bea3f039a82658/Captura+de+pantalla+2025-06-11+a+las+13_33_48.png?expires=1759142700&#x26;signature=0ccf825458943032d43ca930d585b6ba74a2538d2d68fc1c3571060403b35f10&#x26;req=dSUhEc96lIJdUfMW1HO4zfqleKRXk3LaT34Q48M%2FlcvYcZi%2BTMZHyAIgqgQZ%0AGh3u%0A" alt="" width="588">

### &#x20;4. Supplier Information and Data <a href="#h_5b928dedd5" id="h_5b928dedd5"></a>

Once you’re in the Add Supplier view, you’ll see a menu on the left side with the following sections:\
​\
Supplier Information:

* Provide relevant details about the supplier:
  * Name
  * Supplier Number (Optional)
  * Email
  * Category (Optional)
  * Phone

<img src="https://downloads.intercomcdn.com/i/o/tbixbicd/1569086383/77c3e7f73df01390bb6b34f2ce37/Captura+de+pantalla+2025-06-12+a+las+13_48_44.png?expires=1759142700&#x26;signature=1c9e083c00a63e1ed04932d39ca06d5d5a873d6b51855476b7dac24d102fffb9&#x26;req=dSUhH8l2m4JXWvMW1HO4zX2DQVzyVjNaf6eonT2ZHqE36tB8SREufTKtEOmL%0A1B2C%0A" alt="" width="588">

\
Supplier Data:

* Select the data required by the supplier, we recommend as the more efficient choices:
  * Item name
  * Item number

<img src="https://downloads.intercomcdn.com/i/o/tbixbicd/1569089142/2b4eda0ef43cf25c30dfdaceca17/Captura+de+pantalla+2025-06-12+a+las+13_49_06.png?expires=1759142700&#x26;signature=cd2f9919a96ff5dd304c551b651ca75c5f7381fbd0548d5aee06682f307b22e4&#x26;req=dSUhH8l2lIBbW%2FMW1HO4zejU061FE0JME9qhOR5a8ecFpcf8s0SQ4Y1ItkQ1%0Ay4pe%0A" alt="" width="588">

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You also need to add a brand associated with the supplier you are inviting, often supplier and brand will share name.\
​

<img src="https://downloads.intercomcdn.com/i/o/tbixbicd/1569095012/78d8ff46c74f263040f4d915d78f/Captura+de+pantalla+2025-06-13+a+las+9_54_54.png?expires=1759142700&#x26;signature=ed3fa1aa193ad599074d34f4f030e5eff03a66e2c0772aff61b3448d8a6fb188&#x26;req=dSUhH8l3mIFeW%2FMW1HO4zV4EF21qosg7PJJQRFhu9ceohYYqP4Iz%2F%2B4Mfcut%0AY5d3%0A" alt="" width="588">

Once you followed all this steps, we recommend giving a last review before submitting supplier for review.\
​

### &#x20;5. Supplier review <a href="#h_41f1ef5f12" id="h_41f1ef5f12"></a>

Once you submit the supplier, Claimlane will automatically be notified.\
We’ll review the submission and approve it shortly.

* Note: Suppliers will not be notified that they’ve been invited to Claimlane until they receive their first claim.

### &#x20;🎉 Success! <a href="#h_2274f12d3c" id="h_2274f12d3c"></a>

Congratulations, you’ve successfully added a new supplier in Claimlane.

You're now one step closer to streamlining your complaint handling and supplier communication!\
​\
If you run into any issues during the process, feel free to contact us at <support@claimlane.com>, we're here to help!
