> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/external-partner-setup-warranty-registration.md). # External Partner Setup – Warranty Registration This guide explains how to configure external registration partners, enable them to register warranties for consumers, and review these registrations from both the partner and admin dashboards. ### Accessing the External Partner Dashboard **Find your dashboard:** You can find your dashboard by going into your company view:
Find **external registration partners** tab on the left side menu:
*** ### Setting up an External Registration Partner 1. **Open the Self Service Portal Picker** 2. **Select** the portal: 3. **Click** **Add external registration partner** 4. **Enter partner details** (Name, Email, etc.) and click **Add Partner**.
Once added, the partner will appear in the list with a **unique registration link**. *** ### External Partner Warranty Registration Each external partner receives a unique link to register warranties:\ Example:
#### Process for registering a warranty: 1. Open the partner’s registration portal. 2. Click **Register warranty**.
3. Enter product and consumer details, then confirm the registration.\ The success screen will appear:
4. Additionally, the consumer will now receive an confirmation email with access to their own overview: 5. The registered warranty will now be visible in the partner’s dashboard:
*** ### Claimlane Admin Dashboard 1. Click the **Warranty** inbox in the left sidebar.
2. Here you’ll see **all warranties** registered through external partners.
3. Click **Open** to view warranty details, which include: * Customer information * Product information * External partner information
*** ### End Consumer View After a warranty is registered, the **consumer receives a confirmation email** with access to their warranty overview.
By clicking **“Go to request”**, they can view their registered products: ![](https://787834501-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FdYZu0MfmFKfB61s4KoNP%2Fuploads%2Fbn4jpqAjeEkPASAiAcZq%2Fimage%20\(12\).png?alt=media\&token=73d70c0e-3b64-40ef-a3b6-8cd8daab4609)
*** ### (WIP) Submitting a Claim From the consumer’s overview, valid warranty registrations will show a **“Register Claim”** button.\ This feature is currently a **work in progress (WIP)**. When available, submitted claims will appear in your **Admin → Consumer Inbox**: