> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/email-notification-settings-how-to-configure-who-gets-notified-in-claimlane.md).

# Email Notification Settings: How to Configure Who Gets Notified in Claimlane

{% hint style="info" %}
**This feature it's only available for pro subscription users**
{% endhint %}

**Step-by-step guide**

1. **Open Settings**\
   In the bottom-left corner of the Claimlane dashboard, click the **Settings** button.\ <br>

   <figure><img src="/files/tNuzFqNubayH1NNiHXHP" alt=""><figcaption></figcaption></figure>

2. **Go to Mail Settings**\
   From the menu on the left side, select **Mail Settings**.\
   Here, you can enable or disable specific email notifications.\ <br>

   <figure><img src="/files/ovVaa11apx53RtUbyk5u" alt=""><figcaption></figcaption></figure>

3. **Choose Notification Types**\
   Claimlane currently supports the following notification types:
   * When a ticket is handled by your supplier
   * When you receive a new message on a ticket
   * When a ticket is transferred to you
   * When a consumer claim is submitted or has a new message
   * When a consumer return has an error<br>

4. **Select Who Should Receive Notifications**\
   For each notification type, click **Select recipient**.\
   You’ll see a list of all team members in your account, select one or multiple users.\
   Those users will then receive email notifications for that specific event.\ <br>

   <figure><img src="/files/rhYJSrO8v2VVDbLgPaY0" alt=""><figcaption></figcaption></figure>