> For the complete documentation index, see [llms.txt](https://claimlane-docs.gitbook.io/claimlane-docs/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://claimlane-docs.gitbook.io/claimlane-docs/troubleshooting-and-faqs/add-an-email-to-an-account-that-another-person-from-my-organisation-owns.md).

# Add an email to an account that another person from my organisation owns

* Go to the following link <https://app.claimlane.com/find-users>
* Enter you email address
* Click on "Retrieve accounts"
* You will now get an email with a list of all email addresses that have access to Claimlane.\
  ​

  ![](https://claimlane.intercom-attachments-1.com/i/o/tbixbicd/1348050743/00248d13b65b4a65aeb890bfc45d/image-png-Jan-21-2025-03-03-16-8991-PM.png?expires=1759142700\&signature=444fc470793ea4e42e40a3e8df3f8e2846ebeb6a314aa7f57cd0e42676b163b0\&req=dSMjHsl7nYZbWvMW1HO4zRVDU17AAo4fHE%2BAAdT2ml2tetPDAlTZr2VOm4QL%0A92N5%0A)
* Write to one of emails that are linked to Claimlane and ask them to invite you to their account.
* If they forgot their password, they can find an article about how to reset their password [here](https://intercom.help/claimlane/en/articles/10449326-i-forgot-my-password)
* For information about how they add you to their account, please go [here](https://intercom.help/claimlane/en/articles/10449395-add-an-email-to-a-claimlane-account)